Step 4: Your Personal Assessment & Move Evaluation
Please take just a moment to assess your Armstrong Relocation-United Van Lines move experience--- our mission is to provide every James Madison University associate with comprehensive relocation services of exceptional value before, during, and after their move. We take careful note of every customer’s comments about our services. We are constantly reviewing our programs and performance, aided by constructive input such as yours. Thank you and we look forward to serving you in the future if the need arises.
HOUSEHOLD GOODS MOVE EVALUATION
                       
Today's Date:5/15/2008 8:05 AM
Name:           Date of Delivery:
 Click Here if Your Shipment is in Storage
Please rate the level or service you received from Armstrong Relocation-United Van Lines:
1) Services and assistance provided by your mover:
Outstanding
Good
Needs Improvement
a) Explanation of process and assistance prior to your move:
b) Communication throughout the move:
 
Comments:
2) Services at origin (crew/driver):
Outstanding
Good
Needs Improvement
a) Promptness of packers:
b) Care in packing:
c) Professionalism of packers:
d) Floors and carpets adequately protected:
Yes  No
e) Sofas and upholstered furniture protected with padding or wrapping:
Yes  No
 
Comments:
3) Services at destination (crew/driver):
Outstanding
Good
Needs Improvement
a) Promptness of movers:
b) Care in unloading:
c) Professionalism of movers:
 
Comments:
4) Services Overall 
Outstanding
Good
Needs Improvement
b) Overall performance of the movers:
a) Would you use this moving company again?
Yes  No
Additional Comments